SPARKS! Blog

#WORK HAPPY SERIES: Happiness is an Every Day Choice

Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.

Wouldn’t it be nice if you could, one day, simply DECIDE to BE HAPPY? Just flip a switch and BAM! Automatic happiness forever. Sadly, life doesn’t work that way. Happiness is an everyday proactive choice.  Not a one-off task.

Still, genuine happiness can seem like a distant outcome rather than a lasting requirement – especially at work. We spend the majority of our time with the people we work with, so why not enjoy ourselves while we’re at it?

...

Share this now with someone you love :)

#WORK HAPPY SERIES: HARNESSING ANGER TO WORK HAPPY

Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.

WHAT HAPPENS WHEN WE WORK ANGRY?

Many of us were taught that the only way to lead effectively is to eliminate emotions like anger and frustration, or at the very least, ignore and hide them. Be professional at all costs, right? Wrong (kind of).

At Donnelly Effect, we love “working happy”...using happiness by design to emphasize an inspired culture of service. But we’d be remiss to pretend that leaders, employees, customers, etc. don’t get angry every now and then. One key to working happy is your ability to show and express a full range of emotions. This includes anger.

...

Share this now with someone you love :)

#WorkHappy Series: Can You Train for Genuine Happiness?

Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.

For years we have been relaying the importance of using responsible and engaged employees to create a thriving culture of service. But countless conversations with our clients have raised one very important question: Where are all the HAPPY PEOPLE?

In looking for the GENUINELY happy, positive people, the ones whose glass is always half full, we have learned that happiness attracts happiness. So the key to leveraging Disney inspired service principles is coming armed with delighted people by your side. But here’s the thing about sparking joy:

...

Share this now with someone you love :)

#WorkHappy Series: Can Happiness Minimize Difficulty?

Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.

Creating a culture of happiness reinforces a culture of service on any good day, but what happens when things get TOUGH? 

Few would say that overhauling your guest arrival procedure, or navigating a sudden departmental restructuring is joyous. In fact, these things can be troublesome and confusing to your front-line staff.  Consider this, in times of difficulty, happiness is magnified – or, more easily noticed, amplified, and appreciated. Why? Because happiness contrasts with difficulty and distracts from the misery.

Happiness is a choice, even in difficulty.

You can choose happiness in your organization regardless of tough times. Actually, we really hope you DO choose this route. Promoting happiness at work is key when times are good, but it’s arguably even more important in times of trouble. 

...

Share this now with someone you love :)

#WorkHappy Series: It’s Time to Get Serious About Humor in Business

Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.

 

...

Share this now with someone you love :)

#WorkHappy Series: Happiness Purposely Inspired

Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.

Nearly every internal communication at Donnelly Effect – whether it’s a text, email, or video conference – ends with one directive: to
WORK HAPPY. We’ve come to understand that when we work happy, we deliver a BETTER PRODUCT.

Few believe that the words “work” and “happy” can exist autonomously, but they can! My time spent entrenched in one of the world’s most admired companies, The Walt Disney Company, helped engrave this principle in me early on … that happy employees deliver happy customers.

Work can create a sense of accomplishment and yes, happiness. Effective leaders can intentionally infuse a culture of happiness in their people. 

...

Share this now with someone you love :)

The Holiday Season is Coming in Hot. Will You Embrace the Challenge?

By the tail end of summer, most things start to creep back to normal. Kids return to school, summertime vacations are in the books, and reintegrating back into a normal work day schedule gets easier.  But truth be told, this comforting sense of normalcy is fleeting. The holiday season is coming in HOT!

And it’s bringing with it increases in customer demands, traffic, and hours worked. This is hardly new news for you as an informed leader. You’ve likely been gearing up for this annual flurry for weeks, but now is not the time to let off the gas.

...

Share this now with someone you love :)

SIMON SAYS: Lead Service With Intention

When a service misstep occurs, it’s easy to place blame on front-line employees. After all, they’re the ones with direct contact with the dissatisfied customer. When faced with an opportunity to correct a situation, leaders often asses blame and administer corrective action in the form of “don’t do this, do that.”

The problem with this method is that it’s entirely possible those employees were modeling the behavior they believed to be appropriate based off what they observe from their leaders.

...

Share this now with someone you love :)

Spark #17: Misery Does Not Love Company. Happiness Does!

Donnelly Effect delivers 17 in '17: 17 actionable SPARKS to ignite your team for better leadership, customer and employee experience and a better bottom line. 

...

Share this now with someone you love :)

Spark #16: Part 5 of Organizational Communication: Make it EASY!

Donnelly Effect delivers 17 in '17: 17 actionable SPARKS to ignite your team for better leadership, customer and employee experience and a better bottom line. 

...

Share this now with someone you love :)