--- title: SPARKS! Blog | Donnelly Effect | Effective Leadership (5) description: Effective Leadership | Applying decades of Disney professional development & leadership experience, we help destination locations create CUSTOMER LOYALTY by preparing their people to WORK HAPPY. (5) --- [![Donnelly-Group\_Logo](https://www.donnellyeffect.com/hubfs/Donnelly-Group_Logo.png "Donnelly-Group_Logo")](https://www.donnellyeffect.com) [(410) 212-4471](tel:4102124471) - [LinkedIn](https://www.linkedin.com/company/donnelly-effect/) - [Twitter](https://twitter.com/donnellyeffect) - About - [About Us](https://www.donnellyeffect.com/about-us) - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Our Executive Team](https://www.donnellyeffect.com/our-executive-team) - [Our Story](https://www.donnellyeffect.com/about-our-story) - Training - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Kickstart](https://www.donnellyeffect.com/signature-service-programs-kickstart) - [Impact](https://www.donnellyeffect.com/signature-service-programs-impact) - [Ignite](https://www.donnellyeffect.com/signature-service-programs-ignite) - [Training Types](https://www.donnellyeffect.com/training-types) - [Executive Leadership](https://www.donnellyeffect.com/training-types-executive-leadership-development-workshops) - [Managers & Supervisors](https://www.donnellyeffect.com/training-types-manager-supervisor-training-workshops) - [Front-Line Employees](https://www.donnellyeffect.com/training-types-front-line-employee-development-training) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Customer Service](https://www.donnellyeffect.com/customer-service-training) - [Leadership](https://www.donnellyeffect.com/leadership-training) - [People Management](https://www.donnellyeffect.com/people-management-training) - [Service Culture](https://www.donnellyeffect.com/service-culture-training) - [Talent Selection & Hiring](https://www.donnellyeffect.com/talent-selection-hiring-training) - [Employee Onboarding](https://www.donnellyeffect.com/employee-onboarding-training) - [Training Delivery Methods](https://www.donnellyeffect.com/training-delivery-methods) - [Keynote Speaking](https://www.donnellyeffect.com/keynote-speaking) - Resources - [SPARKS! 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[![](https://www.donnellyeffect.com/hubfs/4%20Levels%20of%20Employee%20Engagement_Donnelly%20Effect.jpg)](https://www.donnellyeffect.com/sparks-blog/the-basic-levels-of-employee-engagement) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-basic-levels-of-employee-engagement&t=The%20Basic%20Levels%20of%20Employee%20Engagement:%20Where%20Do%20Your%20Employees%20Fall) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-basic-levels-of-employee-engagement&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-basic-levels-of-employee-engagement&title=The%20Basic%20Levels%20of%20Employee%20Engagement:%20Where%20Do%20Your%20Employees%20Fall?&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-basic-levels-of-employee-engagement) #### [The Basic Levels of Employee Engagement: Where Do Your Employees Fall?](https://www.donnellyeffect.com/sparks-blog/the-basic-levels-of-employee-engagement) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | November 11, 2020 ### The 4 levels of engagement and how to recognize a highly engaged workforce #### Engaged employees are the foundation of a high... [Read More](https://www.donnellyeffect.com/sparks-blog/the-basic-levels-of-employee-engagement) [![](https://www.donnellyeffect.com/hubfs/Website%20Home%20Page%20Preview-1.jpg)](https://www.donnellyeffect.com/sparks-blog/a-new-focus-for-a-new-world) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-focus-for-a-new-world&t=A%20New%20Focus%20for%20a%20New%20World%20at%20DonnellyEffect.com) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-focus-for-a-new-world&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-focus-for-a-new-world&title=A%20New%20Focus%20for%20a%20New%20World%20at%20DonnellyEffect.com&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-focus-for-a-new-world) #### [A New Focus for a New World at DonnellyEffect.com](https://www.donnellyeffect.com/sparks-blog/a-new-focus-for-a-new-world) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | September 22, 2020 ### Our New Focus #### Take a look inside our brand new re-imagined website that showcases how we help organizations conquer their most... [Read More](https://www.donnellyeffect.com/sparks-blog/a-new-focus-for-a-new-world) [![](https://www.donnellyeffect.com/hubfs/elbowbump-workplace.jpg)](https://www.donnellyeffect.com/sparks-blog/four-things-to-consider-before-bringing-employees-back-to-work-covid19-checklist) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ffour-things-to-consider-before-bringing-employees-back-to-work-covid19-checklist&t=4%20Things%20to%20Consider%20Before%20Bringing%20Employees%20Back%20to%20Work) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ffour-things-to-consider-before-bringing-employees-back-to-work-covid19-checklist&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ffour-things-to-consider-before-bringing-employees-back-to-work-covid19-checklist&title=4%20Things%20to%20Consider%20Before%20Bringing%20Employees%20Back%20to%20Work&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ffour-things-to-consider-before-bringing-employees-back-to-work-covid19-checklist) #### [4 Things to Consider Before Bringing Employees Back to Work](https://www.donnellyeffect.com/sparks-blog/four-things-to-consider-before-bringing-employees-back-to-work-covid19-checklist) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | September 9, 2020 ### A COVID-19 Checklist ☑️ #### Consider these post COVID-19 return to work guidelines for employers to ensure your workspaces are safe... [Read More](https://www.donnellyeffect.com/sparks-blog/four-things-to-consider-before-bringing-employees-back-to-work-covid19-checklist) [![](https://www.donnellyeffect.com/hubfs/Online%20Learning%20Workshops_Donnelly%20Effect-1.jpg)](https://www.donnellyeffect.com/sparks-blog/online-learning-workshops) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fonline-learning-workshops&t=Online%20Learning%20Workshops%20for%20Your%20Next%20Customer%20Service%20&%20Leadership%20Training) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fonline-learning-workshops&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fonline-learning-workshops&title=Online%20Learning%20Workshops%20for%20Your%20Next%20Customer%20Service%20&%20Leadership%20Training&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fonline-learning-workshops) #### [Online Learning Workshops for Your Next Customer Service & Leadership Training](https://www.donnellyeffect.com/sparks-blog/online-learning-workshops) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | July 30, 2020 #### Businesses can’t afford to push the pause button on critical workplace training. The future belongs to online learning.... [Read More](https://www.donnellyeffect.com/sparks-blog/online-learning-workshops) [![](https://www.donnellyeffect.com/hubfs/difficult%20conversation.jpg)](https://www.donnellyeffect.com/sparks-blog/why-you-should-welcome-difficult-conversations-at-work) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-you-should-welcome-difficult-conversations-at-work&t=Why%20You%20Should%20Welcome%20Difficult%20Conversations%20at%20Work%20and%20How%20to%20Learn%20from%20Them) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-you-should-welcome-difficult-conversations-at-work&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-you-should-welcome-difficult-conversations-at-work&title=Why%20You%20Should%20Welcome%20Difficult%20Conversations%20at%20Work%20and%20How%20to%20Learn%20from%20Them&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-you-should-welcome-difficult-conversations-at-work) #### [Why You Should Welcome Difficult Conversations at Work and How to Learn from Them](https://www.donnellyeffect.com/sparks-blog/why-you-should-welcome-difficult-conversations-at-work) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | June 9, 2020 #### There’s no denying it has been a heavy year. But times of high stress and emotion are not unique to 2020. In these instances,... [Read More](https://www.donnellyeffect.com/sparks-blog/why-you-should-welcome-difficult-conversations-at-work) [![](https://www.donnellyeffect.com/hubfs/thumb_back_20to_20work_20note_20on_20keyboard_202.jpg)](https://www.donnellyeffect.com/sparks-blog/leadership-game-changer-welcoming-employees-back-to-work-after-covid-19) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership-game-changer-welcoming-employees-back-to-work-after-covid-19&t=[NEW%20VIDEO]%20LEADERSHIP%20GAME%20CHANGER:%20Welcoming%20Employees%20Back%20to%20Work%20After%20COVID-19) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership-game-changer-welcoming-employees-back-to-work-after-covid-19&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership-game-changer-welcoming-employees-back-to-work-after-covid-19&title=[NEW%20VIDEO]%20LEADERSHIP%20GAME%20CHANGER:%20Welcoming%20Employees%20Back%20to%20Work%20After%20COVID-19&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership-game-changer-welcoming-employees-back-to-work-after-covid-19) #### [\[NEW VIDEO\] LEADERSHIP GAME CHANGER: Welcoming Employees Back to Work After COVID-19](https://www.donnellyeffect.com/sparks-blog/leadership-game-changer-welcoming-employees-back-to-work-after-covid-19) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | April 6, 2020 ##### There’s a glimmer of light at the end of the COVID-19 pandemic tunnel and now is the time for smart leaders to craft their... 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We know that when emotion is high, it... 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[Read More](https://www.donnellyeffect.com/sparks-blog/reward-and-recognition-all-it-takes-is-a-little-effort) [![](https://www.donnellyeffect.com/hubfs/Restaurant%20Direction%20Sign.png)](https://www.donnellyeffect.com/sparks-blog/saving-signs-around-the-world-national-save-a-sign-month) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fsaving-signs-around-the-world-national-save-a-sign-month&t=Saving%20Signs%20Around%20the%20World...It's%20#NationalSaveASign%20Month) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fsaving-signs-around-the-world-national-save-a-sign-month&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fsaving-signs-around-the-world-national-save-a-sign-month&title=Saving%20Signs%20Around%20the%20World...It's%20#NationalSaveASign%20Month&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fsaving-signs-around-the-world-national-save-a-sign-month) #### [Saving Signs Around the World...It's #NationalSaveASign Month](https://www.donnellyeffect.com/sparks-blog/saving-signs-around-the-world-national-save-a-sign-month) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | November 21, 2019 #### It’s #NationalSaveASign Month! One service-related concept we referenced a lot during my time as a leader at Walt Disney World... [Read More](https://www.donnellyeffect.com/sparks-blog/saving-signs-around-the-world-national-save-a-sign-month) [![](https://www.donnellyeffect.com/hubfs/Great%20Guest%20Service%20is%20a%20Continual%20Process_Donnelly%20Effect.jpg)](https://www.donnellyeffect.com/sparks-blog/great-guest-service-continual-process) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-guest-service-continual-process&t=Great%20Guest%20Service%20is%20a%20Continual%20Process%20[VIDEO]) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-guest-service-continual-process&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-guest-service-continual-process&title=Great%20Guest%20Service%20is%20a%20Continual%20Process%20[VIDEO]&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-guest-service-continual-process) #### [Great Guest Service is a Continual Process \[VIDEO\]](https://www.donnellyeffect.com/sparks-blog/great-guest-service-continual-process) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | October 10, 2019 ##### When it comes to customer experience, complacency can be a silent killer. On the flip side, continuous improvement generates... [Read More](https://www.donnellyeffect.com/sparks-blog/great-guest-service-continual-process) - - [3](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership/page/3) - [4](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership/page/4) - [5](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership/page/5) - [6](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership/page/6) - [7](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership/page/7) - ### Posts by Topic - [Leadership (87)](https://www.donnellyeffect.com/sparks-blog/topic/leadership) - [Customer Service (84)](https://www.donnellyeffect.com/sparks-blog/topic/customer-service) - [Disney Service (80)](https://www.donnellyeffect.com/sparks-blog/topic/disney-service) - [Effective Leadership (74)](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership) - [Employee Experience (69)](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience) ### Unlock the Magic! ![Unlock the Magic\_3D book image L-3](https://www.donnellyeffect.com/hs-fs/hubfs/Unlock%20the%20Magic_3D%20book%20image%20L-3.png?width=200&name=Unlock%20the%20Magic_3D%20book%20image%20L-3.png "Unlock the Magic_3D book image L-3") [Buy Now!](https://www.lulu.com/shop/michael-j-donnelly/unlock-the-magic-50-key-strategies-to-unlock-the-magic-in-your-organization-from-my-years-as-a-leader-at-the-walt-disney-company/ebook/product-1p72vqgv.html?hsCtaTracking=8ceba83f-c058-4571-94c1-04f6bbea79a8%7C59ac7eef-e766-4b0d-8f0b-5bdbaeb25740&page=1&pageSize=4) ### Donnelly Effect In Action   ### Recent Articles ### Popular Articles ![Donnelly Group\_Logo-2](https://www.donnellyeffect.com/hs-fs/hubfs/Donnelly%20Group_Logo-2.png?width=200&height=71&name=Donnelly%20Group_Logo-2.png "Donnelly Group_Logo-2") Creating customer loyalty by preparing people to work happy. - Annapolis, MD - [(410) 212-4471](http://#) - [mike@donnellyeffect.com](mailto:mike@donnellyeffect.com) - [Twitter](https://twitter.com/DonnellyEffect) - [Linkedin](https://www.linkedin.com/company/donnelly-effect/) #### Explore - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Training Types](https://www.donnellyeffect.com/training-types) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Speaking](https://www.donnellyeffect.com/keynote-speaking) #### About Us Applying decades of Disney professional development & leadership experience, we help destination locations create customer loyalty by preparing their people to WORK HAPPY. #### Recent SPARKS! 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