World-Class Service Culture: Improve Employee Engagement + Brand Equity

Learn how service excellence becomes commonplace in high-performing organizations.

When employees feel connected to something larger than themselves, they are often compelled to live up to that larger, rich tradition; and offer increased discretionary effort to their work. Vibrant and supportive internal service quality (your Service Culture) influences all you do.  Is yours as strong as it could be?

The World-Class Service Culture workshop includes a combination of presentations, discussions, group exercises, and individual projects for optimal learning.

Participants will: 
  •   Understand the benefits of a positive Service Culture
  •   Define and support True North
  •   Communicate culture with the 5C’s
  •   Operationalize cultural standards through People, Place and Process
  •   Support with the Cultural Accountability Model

 

This Workshop is ideal for:
  •   Human Resources Executives
  •   Chambers of Commerce (Click HERE to download our Workshops Guide!)
  •   Membership Organizations (Contact Us)
  •   Leadership Associations (Contact Us)
Improving Your Culture? Learn More:

5 Effective Strategies for Change Management

Change Management Communication: The 5 Essential C’s

service culture assessment improve service culture

Talk with us about shaping a World-Class Workplace Culture in your organization

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