--- title: Online Learning Workshops for Your Next Customer Service & Leadership Training description: "Businesses can’t afford to push the pause button on training: The future belongs to online learning. Introducing our new online training workshops!" image: https://www.donnellyeffect.com/hubfs/Online%20Learning%20Workshops_Donnelly%20Effect-1.jpg --- [![Donnelly-Group_Logo](https://www.donnellyeffect.com/hubfs/Donnelly-Group_Logo.png "Donnelly-Group_Logo")](https://www.donnellyeffect.com) [(410) 212-4471](tel:4102124471) - [LinkedIn](https://www.linkedin.com/company/donnelly-effect/) - [Twitter](https://twitter.com/donnellyeffect) - About - [About Us](https://www.donnellyeffect.com/about-us) - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Our Executive Team](https://www.donnellyeffect.com/our-executive-team) - [Our Story](https://www.donnellyeffect.com/about-our-story) - Training - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Kickstart](https://www.donnellyeffect.com/signature-service-programs-kickstart) - [Impact](https://www.donnellyeffect.com/signature-service-programs-impact) - [Ignite](https://www.donnellyeffect.com/signature-service-programs-ignite) - [Training Types](https://www.donnellyeffect.com/training-types) - [Executive Leadership](https://www.donnellyeffect.com/training-types-executive-leadership-development-workshops) - [Managers & Supervisors](https://www.donnellyeffect.com/training-types-manager-supervisor-training-workshops) - [Front-Line Employees](https://www.donnellyeffect.com/training-types-front-line-employee-development-training) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Customer Service](https://www.donnellyeffect.com/customer-service-training) - [Leadership](https://www.donnellyeffect.com/leadership-training) - [People Management](https://www.donnellyeffect.com/people-management-training) - [Service Culture](https://www.donnellyeffect.com/service-culture-training) - [Talent Selection & Hiring](https://www.donnellyeffect.com/talent-selection-hiring-training) - [Employee Onboarding](https://www.donnellyeffect.com/employee-onboarding-training) - [Training Delivery Methods](https://www.donnellyeffect.com/training-delivery-methods) - [Keynote Speaking](https://www.donnellyeffect.com/keynote-speaking) - Resources - [SPARKS! Blog](https://www.donnellyeffect.com/sparks-blog) - [Our Book: Unlock the Magic](https://www.donnellyeffect.com/unlock-the-magic) - [Book a Consultation](https://www.donnellyeffect.com/contact-us-donnelly-effect) #### SPARKS! Blog ### Subscribe to SPARKS! Blog ![SPARKS Blog Image-1](https://www.donnellyeffect.com/hubfs/SPARKS%20Blog%20Image-1.jpg "SPARKS Blog Image-1") # SPARKS! Blog Get inspiration and ideas delivered right to your inbox! #### Businesses can’t afford to push the pause button on critical workplace training. The future belongs to online learning. Introducing Donnelly Effect’s new [online training workshops!](https://www.donnellyeffect.com/online-service-training-leadership-development-workshops)   ###### ![Online Learning Workshops_Donnelly Effect-1](https://www.donnellyeffect.com/hs-fs/hubfs/Online%20Learning%20Workshops_Donnelly%20Effect-1.jpg?width=7200&name=Online%20Learning%20Workshops_Donnelly%20Effect-1.jpg) #### The sudden switch to telecommuting en masse is shifting how work is conducted and the way we think about it. Businesses everywhere are searching frantically for ways to connect with, reassure, and enable their teams in new virtual environments. Whether your efforts are focused on training the trainer or a company-wide reinforcement of culture shaping, companies can’t afford to push the pause button on critical workplace learning, even as they work diligently to minimize business disruption during this turbulent time. It’s up to leaders to maintain the momentum via workplace learning platforms. Online service workshops as a training model are ripe with benefits. They are comprehensive, convenient, and can be specifically tailored to your needs, wherever your teams are. The moment – and likely every moment from here on out – belongs to [online learning.](https://www.donnellyeffect.com/online-service-training-leadership-development-workshops) #### Introducing NEW Online Service Training and Leadership Development Workshops from Donnelly Effect! Like you, we had to pause and reflect on how the current climate would affect our ability to educate and shape service cultures everywhere. Our brainstorming sessions led to the creation of an entirely new service platform previously unavailable at Donnelly Effect: [online training.](https://www.donnellyeffect.com/online-service-training-leadership-development-workshops) Donnelly Effect’s [new online service training and leadership development workshops](https://www.donnellyeffect.com/online-service-training-leadership-development-workshops) (with key video components) are effective, efficient, interactive, and impactful. We like to describe it as uniquely Donnelly Effect, reimagined -- that is, the same creative breakthroughs designed for relevance and results, transformed into on-demand interactive video and learning components focused on outcomes! ##### Take a look at our sample training: Introducing our Customer Loyalty approach and culture shaping offerings: [![Online Training Sample Image_Donnelly Effect2](https://www.donnellyeffect.com/hs-fs/hubfs/Online%20Training%20Sample%20Image_Donnelly%20Effect2.jpg?width=1200&name=Online%20Training%20Sample%20Image_Donnelly%20Effect2.jpg)](https://www.surveymonkey.com/r/DonnellyEffect) This completely customizable on demand e-learning platform arms leaders with tactical steps to protect employees while also supporting and delivering strategies that create world-class customer experiences. ##### See what others are saying about Donnelly Effect’s online training workshops!  ![Online Training Review_Mike McClean_Clark Public Utilities](https://www.donnellyeffect.com/hs-fs/hubfs/Online%20Training%20Review_Mike%20McClean_Clark%20Public%20Utilities.jpg?width=1200&name=Online%20Training%20Review_Mike%20McClean_Clark%20Public%20Utilities.jpg) #### Adapt and deliver with online training. Online customer service training is an essential part of the mix for businesses today. Organizations who are willing to pivot their on-site learning to virtual learning platforms are better prepared to adapt and overcome any unexpected circumstance without missing a beat on key skills training and leadership development. Come embrace online service training with us! We’ll teach you how this new, completely customizable training platform sparks even greater engagement and impact for your service culture … anytime, anywhere. ##### Topics are customizable, or you can choose from our list of essential training available on our e-learning platform to help ignite world-class experiences in your organization: - [Online Leadership Training and Development](https://www.donnellyeffect.com/sparks-blog-2/online-learning-workshops) - [Online Customer Service Training](https://www.donnellyeffect.com/online-service-training-leadership-development-workshops) --- ##### Want to BE MORE EFFECTIVE? Follow us on the journey: - TWITTER: [@DonnellyEffect](https://twitter.com/DonnellyEffect) - LINKEDIN: [Donnelly Effect](https://www.linkedin.com/company/donnelly-effect) & [Mike Donnelly](https://www.linkedin.com/in/mikedonnellyeffect) - SPARKS BLOG: SUBSCRIBE on the upper right hand side of this blog post =) ***ABOUT MIKE DONNELLY******:** With over 20 years of Disney leadership experience, [Mike Donnelly,](https://www.donnellyeffect.com/home/about/mike-donnelly-disney-institute-keynote-speaker-highest-rated-best-top) Chief Experience Officer (CEO) of Donnelly Effect shares his insights on [Talent Selection and Hiring](https://www.donnellyeffect.com/home/solutions/recruit-hire-retain), [Employee Onboarding](https://www.donnellyeffect.com/home/solutions/new-employee-orientation), [Customer Experience](https://www.donnellyeffect.com/home/solutions/customer-experience-cx), [Service Culture and Leadership](https://www.donnellyeffect.com/home/solutions/service-culture)-among others. Donnelly Effect is home of the exclusive "[World-Class Workshop](https://www.donnellyeffect.com/world-class-workshops)" series and offers [consulting services](https://www.donnellyeffect.com/our-approach/organizational-development) and [keynote addresses](https://www.donnellyeffect.com/disney-keynote-speaker-leadership-customer-service-new-employee-orientation-service-culture) to audiences of all sizes and industries. Since 2007, Mike Donnelly has been a contracted Disney Institute Facilitator, delivering Disney customer service training to audiences across the United States. *   Topics: [Customer Service](https://www.donnellyeffect.com/sparks-blog/topic/customer-service) [Leadership](https://www.donnellyeffect.com/sparks-blog/topic/leadership) [Disney Service](https://www.donnellyeffect.com/sparks-blog/topic/disney-service) [Business Strategy](https://www.donnellyeffect.com/sparks-blog/topic/business-strategy) [Employee Experience](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience) [Effective Leadership](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership) [WORK HAPPY](https://www.donnellyeffect.com/sparks-blog/topic/work-happy) #### Leave a Comment: #### Related posts - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fline-by-design-why-great-guest-experiences-begin-before-the-front-door&t=Line%20by%20Design:%20Why%20Great%20Guest%20Experiences%20Begin%20Before%20the%20Front%20Door) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fline-by-design-why-great-guest-experiences-begin-before-the-front-door&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fline-by-design-why-great-guest-experiences-begin-before-the-front-door&title=Line%20by%20Design:%20Why%20Great%20Guest%20Experiences%20Begin%20Before%20the%20Front%20Door&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fline-by-design-why-great-guest-experiences-begin-before-the-front-door) #### [Line by Design: Why Great Guest Experiences Begin Before the Front Door](https://www.donnellyeffect.com/sparks-blog/line-by-design-why-great-guest-experiences-begin-before-the-front-door) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | June 12, 2026 From physical lines to virtual holds, the way guests wait shapes how they feel long before the main experience begins. #### Related posts - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-human-advantage-building-trust-in-a-trend-driven-world&t=The%20Human%20Advantage:%20Building%20Trust%20in%20a%20Trend-Driven%20World) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-human-advantage-building-trust-in-a-trend-driven-world&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-human-advantage-building-trust-in-a-trend-driven-world&title=The%20Human%20Advantage:%20Building%20Trust%20in%20a%20Trend-Driven%20World&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-human-advantage-building-trust-in-a-trend-driven-world) #### [The Human Advantage: Building Trust in a Trend-Driven World](https://www.donnellyeffect.com/sparks-blog/the-human-advantage-building-trust-in-a-trend-driven-world) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | January 16, 2026 Every year around this time, my inbox fills with "top trends" and "predictions for the year ahead." #### Posted by:- [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) ### Posts by Topic - [Leadership (85)](https://www.donnellyeffect.com/sparks-blog/topic/leadership) - [Customer Service (82)](https://www.donnellyeffect.com/sparks-blog/topic/customer-service) - [Disney Service (78)](https://www.donnellyeffect.com/sparks-blog/topic/disney-service) - [Effective Leadership (72)](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership) - [Employee Experience (67)](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience) ### Unlock the Magic! 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Blog Posts © Copyright 2022 | All Rights Reserved | The Donnelly Group ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mike Donnelly", "url" : "https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly" }, "dateModified" : "2020-09-08T14:17:49.319Z", "datePublished" : "2020-07-30T17:21:01.000Z", "headline" : "Online Learning Workshops for Your Next Customer Service & Leadership Training", "image" : [ "https://www.donnellyeffect.com/hubfs/Online%20Learning%20Workshops_Donnelly%20Effect-1.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.donnellyeffect.com/sparks-blog/online-learning-workshops", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.donnellyeffect.com/hubfs/Donnelly-Group_Logo.png" }, "name" : "Donnelly Effect" } } ```