--- title: SPARKS! Blog | Donnelly Effect (8) description: Applying decades of Disney professional development & leadership experience, we help destination locations create CUSTOMER LOYALTY by preparing their people to WORK HAPPY. (8) --- [![Donnelly-Group\_Logo](https://www.donnellyeffect.com/hubfs/Donnelly-Group_Logo.png "Donnelly-Group_Logo")](https://www.donnellyeffect.com) [(410) 212-4471](tel:4102124471) - [LinkedIn](https://www.linkedin.com/company/donnelly-effect/) - [Twitter](https://twitter.com/donnellyeffect) - About - [About Us](https://www.donnellyeffect.com/about-us) - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Our Executive Team](https://www.donnellyeffect.com/our-executive-team) - [Our Story](https://www.donnellyeffect.com/about-our-story) - Training - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Kickstart](https://www.donnellyeffect.com/signature-service-programs-kickstart) - [Impact](https://www.donnellyeffect.com/signature-service-programs-impact) - [Ignite](https://www.donnellyeffect.com/signature-service-programs-ignite) - [Training Types](https://www.donnellyeffect.com/training-types) - [Executive Leadership](https://www.donnellyeffect.com/training-types-executive-leadership-development-workshops) - [Managers & Supervisors](https://www.donnellyeffect.com/training-types-manager-supervisor-training-workshops) - [Front-Line Employees](https://www.donnellyeffect.com/training-types-front-line-employee-development-training) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Customer Service](https://www.donnellyeffect.com/customer-service-training) - [Leadership](https://www.donnellyeffect.com/leadership-training) - [People Management](https://www.donnellyeffect.com/people-management-training) - [Service Culture](https://www.donnellyeffect.com/service-culture-training) - [Talent Selection & Hiring](https://www.donnellyeffect.com/talent-selection-hiring-training) - [Employee Onboarding](https://www.donnellyeffect.com/employee-onboarding-training) - [Training Delivery Methods](https://www.donnellyeffect.com/training-delivery-methods) - [Keynote Speaking](https://www.donnellyeffect.com/keynote-speaking) - Resources - [SPARKS! 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[Read More](https://www.donnellyeffect.com/sparks-blog/plant-the-seed-of-loyalty-fond-farewell) [![](https://www.donnellyeffect.com/hubfs/Disney%20welcome.jpg)](https://www.donnellyeffect.com/sparks-blog/how-to-create-awesome-arrivals) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhow-to-create-awesome-arrivals&t=Spark%20#7:%20Stack%20The%20Deck:%20How%20To%20Create%20Awesome%20Arrivals) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhow-to-create-awesome-arrivals&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhow-to-create-awesome-arrivals&title=Spark%20#7:%20Stack%20The%20Deck:%20How%20To%20Create%20Awesome%20Arrivals&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhow-to-create-awesome-arrivals) #### [Spark #7: Stack The Deck: How To Create Awesome Arrivals](https://www.donnellyeffect.com/sparks-blog/how-to-create-awesome-arrivals) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | June 7, 2017 ***Donnelly Effect delivers 17 in '17: 17 actionable SPARKS to ignite your team for better leadership, customer and employee...*** [Read More](https://www.donnellyeffect.com/sparks-blog/how-to-create-awesome-arrivals) [![](https://www.donnellyeffect.com/hubfs/Mike%20Donnelly_Brazil%202.jpg)](https://www.donnellyeffect.com/sparks-blog/customer-service-is-universal) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcustomer-service-is-universal&t=Spark%20#6:%20Think%20Bigger!%20Service%20is%20Universal) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcustomer-service-is-universal&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcustomer-service-is-universal&title=Spark%20#6:%20Think%20Bigger!%20Service%20is%20Universal&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcustomer-service-is-universal) #### [Spark #6: Think Bigger! 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[Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fspark-1-the-power-of-a-pre-shift-huddle&t=Spark%20#1:%20The%20Power%20of%20a%20Pre-Shift%20Huddle) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fspark-1-the-power-of-a-pre-shift-huddle&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fspark-1-the-power-of-a-pre-shift-huddle&title=Spark%20#1:%20The%20Power%20of%20a%20Pre-Shift%20Huddle&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fspark-1-the-power-of-a-pre-shift-huddle) #### [Spark #1: The Power of a Pre-Shift Huddle](https://www.donnellyeffect.com/sparks-blog/spark-1-the-power-of-a-pre-shift-huddle) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | January 24, 2017 ***Donnelly Effect delivers 17 in '17: 17 actionable SPARKS to ignite your team for better leadership, customer and employee expe...*** [Read More](https://www.donnellyeffect.com/sparks-blog/spark-1-the-power-of-a-pre-shift-huddle) [![](https://www.donnellyeffect.com/hubfs/Take-Action-Now-Dont-Quit-Do-It-1024x683.jpg)](https://www.donnellyeffect.com/sparks-blog/a-new-years-resolution-that-benefits-you-too) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-years-resolution-that-benefits-you-too&t=A%20New%20Year’s%20Resolution%20That%20Benefits%20You,%20Too!) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-years-resolution-that-benefits-you-too&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-years-resolution-that-benefits-you-too&title=A%20New%20Year’s%20Resolution%20That%20Benefits%20You,%20Too!&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-new-years-resolution-that-benefits-you-too) #### [A New Year’s Resolution That Benefits You, Too!](https://www.donnellyeffect.com/sparks-blog/a-new-years-resolution-that-benefits-you-too) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | January 10, 2017 ###### **While December is a time for reflection, January is a time for ACTION. Like many of you, I’m reflecting on the amazing people...** [Read More](https://www.donnellyeffect.com/sparks-blog/a-new-years-resolution-that-benefits-you-too) - - [6](https://www.donnellyeffect.com/sparks-blog/page/6) - [7](https://www.donnellyeffect.com/sparks-blog/page/7) - [8](https://www.donnellyeffect.com/sparks-blog/page/8) - [9](https://www.donnellyeffect.com/sparks-blog/page/9) - [10](https://www.donnellyeffect.com/sparks-blog/page/10) - ### Posts by Topic - [Leadership (87)](https://www.donnellyeffect.com/sparks-blog/topic/leadership) - [Customer Service (84)](https://www.donnellyeffect.com/sparks-blog/topic/customer-service) - [Disney Service (80)](https://www.donnellyeffect.com/sparks-blog/topic/disney-service) - [Effective Leadership (74)](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership) - [Employee Experience (69)](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience) ### Unlock the Magic! ![Unlock the Magic\_3D book image L-3](https://www.donnellyeffect.com/hs-fs/hubfs/Unlock%20the%20Magic_3D%20book%20image%20L-3.png?width=200&name=Unlock%20the%20Magic_3D%20book%20image%20L-3.png "Unlock the Magic_3D book image L-3") [Buy Now!](https://www.lulu.com/shop/michael-j-donnelly/unlock-the-magic-50-key-strategies-to-unlock-the-magic-in-your-organization-from-my-years-as-a-leader-at-the-walt-disney-company/ebook/product-1p72vqgv.html?hsCtaTracking=8ceba83f-c058-4571-94c1-04f6bbea79a8%7C59ac7eef-e766-4b0d-8f0b-5bdbaeb25740&page=1&pageSize=4) ### Donnelly Effect In Action   ### Recent Articles ### Popular Articles ![Donnelly Group\_Logo-2](https://www.donnellyeffect.com/hs-fs/hubfs/Donnelly%20Group_Logo-2.png?width=200&height=71&name=Donnelly%20Group_Logo-2.png "Donnelly Group_Logo-2") Creating customer loyalty by preparing people to work happy. - Annapolis, MD - [(410) 212-4471](http://#) - [mike@donnellyeffect.com](mailto:mike@donnellyeffect.com) - [Twitter](https://twitter.com/DonnellyEffect) - [Linkedin](https://www.linkedin.com/company/donnelly-effect/) #### Explore - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Training Types](https://www.donnellyeffect.com/training-types) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Speaking](https://www.donnellyeffect.com/keynote-speaking) #### About Us Applying decades of Disney professional development & leadership experience, we help destination locations create customer loyalty by preparing their people to WORK HAPPY. #### Recent SPARKS! 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