Spark Customer Loyalty in Seconds: The Art of Efficient POS Transactions
Mike Donnelly
| June 4, 2019
#WORK HAPPY SERIES: Happiness is an Every Day Choice
Mike Donnelly
| May 16, 2019
Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.
#WORK HAPPY SERIES: HARNESSING ANGER TO WORK HAPPY
Mike Donnelly
| March 26, 2019
Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.
#WorkHappy Series: Can You Train for Genuine Happiness?
Mike Donnelly
| March 1, 2019
Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.
#WorkHappy Series: Can Happiness Minimize Difficulty?
Mike Donnelly
| January 22, 2019
Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.
#WorkHappy Series: It’s Time to Get Serious About Humor in Business
Mike Donnelly
| December 11, 2018
Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.
#WorkHappy Series: Happiness Purposely Inspired
Mike Donnelly
| November 20, 2018
Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.
The Holiday Season is Coming in Hot. Will You Embrace the Challenge?
Mike Donnelly
| October 9, 2018
By the tail end of summer, most things start to creep back to normal. Kids return to school, summertime vacations are in the...
SIMON SAYS: Lead Service With Intention
Mike Donnelly
| February 6, 2018
When a service misstep occurs, it’s easy to place blame on front-line employees. After all, they’re the ones with direct...
Spark #17: Misery Does Not Love Company. Happiness Does!
Mike Donnelly
| December 29, 2017
Donnelly Effect delivers 17 in '17: 17 actionable SPARKS to ignite your team for better leadership, customer and employee...
