Impact is six months of consulting on the six steps, with classic customer service resources for you to customize and implement within your organization. The templates are reusable and provide the roadmap for best-in-class service.
You will be paired with a Disney experienced Donnelly Group consultant who will meet with you each month to introduce and explain the monthly task. Your Donnelly Group consultant will hold you accountable and keep you on track with weekly check-ins.
to learn more or share the needs of your organization to see how we can help.
to chat, ask questions about how the Donnelly Group can help!