Our team is a network of of highly qualified, effective, experienced professionals-many of whom were colleagues while in the leadership ranks at The Walt Disney Company. With over 150 years of combined experience, our practitioners, instructional designers, consultants, facilitators and graphics specialists create effective learning and development; resulting in clients with high-performing teams and unmatched customer experience.
Mike Donnelly is a recognized expert, keynote speaker, facilitator and consultant in the principle of building successful corporate cultures; focusing on selection, new hire orientation, training and customer experience.
Jill’s Disney service foundation, attention to detail and process, fun training style, and experience in various levels of the organization combine to make her a comprehensive and effective service professional.
Hugh Kincaid utilizes more than 40 years of Disney and organization development experience in helping leaders change the way they think about business.
Dee Byrnes utilizes more than 35 years of Disney, healthcare, academic, and business industry experience – interacting with leaders at all levels as they expand the way they think about business.
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Applying decades of Disney professional development & leadership experience, we help destination locations create customer loyalty by preparing their people to WORK HAPPY.