As the most senior Disney Institute facilitating partner, The Donnelly Group leverages our deep understanding of Disney business excellence by customizing and then implementing those principles for our clients.
We speak your language. We live your world. We help you focus on outcomes. Having mastered the art of combining traditional practices with creative breakthroughs to spark surprise and DELIGHT in organizations, our programs are customized and designed for relevance and results within your organization.
For 15 years, Mike Donnelly gained practical customer facing and leadership experience at The Walt Disney Company. Working his way up from Jungle Cruise skipper on the WDW College Program to Resort Leader and Disney Institute facilitator; he is now a recognized expert, keynote speaker, facilitator and consultant in the principle of building successful corporate cultures that produce excellent customer experiences.
Since 1997, Donnelly Effect has been improving customer experiences, the work lives of employees, and leadership effectiveness for organizations throughout North and South America. Michael J. Donnelly, Chief Effective Officer (CEO) of the Donnelly Group leads a select team of professionals who are eager to get to know you and help you and your organization be effective.
Our team is a network of of highly qualified, effective, experienced professionals-many of whom were colleagues while in the leadership ranks at The Walt Disney Company. With over 150 years of combined experience, our practitioners, instructional designers, consultants, facilitators and graphics specialists create effective learning and development; resulting in clients with high-performing teams and unmatched customer experience.
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Applying decades of Disney professional development & leadership experience, we help destination locations create customer loyalty by preparing their people to WORK HAPPY.
