Customer Service Training_Donnelly Effect-1

Customer Service Training

Build Loyalty by Design

Overview:

Outstanding customer experience is a competitive advantage for an organization’s brand. Learn how to optimize it and realize your potential!  This topic is ideal for Leadership Executives and Managers at every level.

Participants will learn:

  • The connection between loyalty and business results
  • The 3 most effective service behaviors that inspire loyalty
  • A deeper understanding of your customer
  • Designing the 5 essential loyalty triggers into your operational processes
Available as a 1 day workshop, 3 day seminar, keynote presentation or online. 

Training Type Icons_Linear

Group Training

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(410) 212-4471

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