During our Service Culture training, participants learn how excellence becomes commonplace in high-performing organizations through common values, language and processes. This topic is ideal for Leadership Executives and Managers at every level.
Participants will learn:
- Discover the power of common purpose
- Leverage your own quality standards to create consistent service delivery throughout your organization
- Empower employees to make the right decisions each and every time
- 5 steps to align operational delivery with brand promise
- 4 tips to ensure everyone is “rowing in the same direction”