---
title: SPARKS! Blog | Donnelly Effect | Donnelly Effect
description: Applying decades of Disney professional development & leadership experience, we help destination locations create CUSTOMER LOYALTY by preparing their people to WORK HAPPY.
---

[![Donnelly-Group_Logo](https://www.donnellyeffect.com/hubfs/Donnelly-Group_Logo.png "Donnelly-Group_Logo")](https://www.donnellyeffect.com)

[(410) 212-4471](tel:4102124471)

- [LinkedIn](https://www.linkedin.com/company/donnelly-effect/)
- [Twitter](https://twitter.com/donnellyeffect)

- About 
    - [About Us](https://www.donnellyeffect.com/about-us)
    - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do)
    - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve)
    - [Our Executive Team](https://www.donnellyeffect.com/our-executive-team)
    - [Our Story](https://www.donnellyeffect.com/about-our-story)
- Training 
    - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) 
          - [Kickstart](https://www.donnellyeffect.com/signature-service-programs-kickstart)
          - [Impact](https://www.donnellyeffect.com/signature-service-programs-impact)
          - [Ignite](https://www.donnellyeffect.com/signature-service-programs-ignite)
    - [Training Types](https://www.donnellyeffect.com/training-types) 
          - [Executive Leadership](https://www.donnellyeffect.com/training-types-executive-leadership-development-workshops)
          - [Managers & Supervisors](https://www.donnellyeffect.com/training-types-manager-supervisor-training-workshops)
          - [Front-Line Employees](https://www.donnellyeffect.com/training-types-front-line-employee-development-training)
    - [Training Topics](https://www.donnellyeffect.com/training-topics) 
          - [Customer Service](https://www.donnellyeffect.com/customer-service-training)
          - [Leadership](https://www.donnellyeffect.com/leadership-training)
          - [People Management](https://www.donnellyeffect.com/people-management-training)
          - [Service Culture](https://www.donnellyeffect.com/service-culture-training)
          - [Talent Selection & Hiring](https://www.donnellyeffect.com/talent-selection-hiring-training)
          - [Employee Onboarding](https://www.donnellyeffect.com/employee-onboarding-training)
    - [Training Delivery Methods](https://www.donnellyeffect.com/training-delivery-methods)
- [Keynote Speaking](https://www.donnellyeffect.com/keynote-speaking)
- Resources 
    - [SPARKS! Blog](https://www.donnellyeffect.com/sparks-blog)
    - [Our Book: Unlock the Magic](https://www.donnellyeffect.com/unlock-the-magic)
- [Book a Consultation](https://www.donnellyeffect.com/contact-us-donnelly-effect)

#### SPARKS! Blog

### Subscribe to SPARKS! Blog

![SPARKS Blog Image-1](https://www.donnellyeffect.com/hubfs/SPARKS%20Blog%20Image-1.jpg "SPARKS Blog Image-1")

# SPARKS! Blog

Get inspiration and ideas delivered right to your inbox!

[![](https://www.donnellyeffect.com/hubfs/Top_5_Reasons_to_Outsource_your_training_HANDOUT-3.pdf)](https://www.donnellyeffect.com/sparks-blog/wondering-if-you-should-outsource-your-training-or-not)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwondering-if-you-should-outsource-your-training-or-not&t=Wondering%20If%20You%20Should%20Outsource%20Your%20Training)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwondering-if-you-should-outsource-your-training-or-not&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwondering-if-you-should-outsource-your-training-or-not&title=Wondering%20If%20You%20Should%20Outsource%20Your%20Training?&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwondering-if-you-should-outsource-your-training-or-not)

#### [Wondering If You Should Outsource Your Training?](https://www.donnellyeffect.com/sparks-blog/wondering-if-you-should-outsource-your-training-or-not)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  July 23, 2015

#### Training and devlopment of your people is vitally important to your organization's success.  

Your people are your greatest...

[Read More](https://www.donnellyeffect.com/sparks-blog/wondering-if-you-should-outsource-your-training-or-not)

[![](https://www.donnellyeffect.com/hubfs/Mickey_Mouse_Club.jpg)](https://www.donnellyeffect.com/sparks-blog/use-this-disney-customer-service-strategy-for-graceful-goodbyes)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fuse-this-disney-customer-service-strategy-for-graceful-goodbyes&t=Use%20This%20Disney%20Customer%20Service%20Strategy%20for%20Graceful%20Goodbyes)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fuse-this-disney-customer-service-strategy-for-graceful-goodbyes&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fuse-this-disney-customer-service-strategy-for-graceful-goodbyes&title=Use%20This%20Disney%20Customer%20Service%20Strategy%20for%20Graceful%20Goodbyes&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fuse-this-disney-customer-service-strategy-for-graceful-goodbyes)

#### [Use This Disney Customer Service Strategy for Graceful Goodbyes](https://www.donnellyeffect.com/sparks-blog/use-this-disney-customer-service-strategy-for-graceful-goodbyes)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  July 16, 2015

#### Closing gracefully helps improve customer loyalty

[Read More](https://www.donnellyeffect.com/sparks-blog/use-this-disney-customer-service-strategy-for-graceful-goodbyes)

[![](https://www.donnellyeffect.com/hubfs/Role_360_employee_onboarding_process.jpg)](https://www.donnellyeffect.com/sparks-blog/role-360-is-this-missing-from-your-employee-onboarding-process)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Frole-360-is-this-missing-from-your-employee-onboarding-process&t=ROLE%20360:%20Is%20This%20Missing%20From%20Your%20Employee%20Onboarding%20Process)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Frole-360-is-this-missing-from-your-employee-onboarding-process&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Frole-360-is-this-missing-from-your-employee-onboarding-process&title=ROLE%20360:%20Is%20This%20Missing%20From%20Your%20Employee%20Onboarding%20Process?&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Frole-360-is-this-missing-from-your-employee-onboarding-process)

#### [ROLE 360: Is This Missing From Your Employee Onboarding Process?](https://www.donnellyeffect.com/sparks-blog/role-360-is-this-missing-from-your-employee-onboarding-process)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  June 3, 2015

###### **What is a ROLE 360?**  

ROLE 360 is a best practice during the [new employee onboarding process](https://www.donnellyeffect.com/new-employee-onboarding-process) where new employees are introduced...

[Read More](https://www.donnellyeffect.com/sparks-blog/role-360-is-this-missing-from-your-employee-onboarding-process)

[![](https://www.donnellyeffect.com/hubfs/Leadership_The_Magic_of_Organizational_Storytelling-1.pdf)](https://www.donnellyeffect.com/sparks-blog/leadership)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership&t=Leadership%20and%20Organizational%20Storytelling)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership&title=Leadership%20and%20Organizational%20Storytelling&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fleadership)

#### [Leadership and Organizational Storytelling](https://www.donnellyeffect.com/sparks-blog/leadership)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  May 15, 2015

 Storytelling is an essential leadership skill to shape behavior, improve employee engagement and gain customer loyalty.

[Read More](https://www.donnellyeffect.com/sparks-blog/leadership)

[![](https://www.donnellyeffect.com/hubfs/New_Hhire_Orientation_Toolkit.png)](https://www.donnellyeffect.com/sparks-blog/new-hire-orientation-toolkit-8-must-have-resources)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnew-hire-orientation-toolkit-8-must-have-resources&t=New%20Hire%20Orientation%20Toolkit:%208%20Essential%20Resources)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnew-hire-orientation-toolkit-8-must-have-resources&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnew-hire-orientation-toolkit-8-must-have-resources&title=New%20Hire%20Orientation%20Toolkit:%208%20Essential%20Resources&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnew-hire-orientation-toolkit-8-must-have-resources)

#### [New Hire Orientation Toolkit: 8 Essential Resources](https://www.donnellyeffect.com/sparks-blog/new-hire-orientation-toolkit-8-must-have-resources)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  May 12, 2015

# NEW HIRE ORIENTATION TOOLKIT

**Having designed new employee onboarding and new hire orientation programs for clients across the...**

[Read More](https://www.donnellyeffect.com/sparks-blog/new-hire-orientation-toolkit-8-must-have-resources)

[![](https://www.donnellyeffect.com/hubfs/service_culture_employee_care.jpg)](https://www.donnellyeffect.com/sparks-blog/service-culture-best-practice-1-do-you-care)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fservice-culture-best-practice-1-do-you-care&t=Service%20Culture%20Tip%20#1:%20Do%20You%20Care?)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fservice-culture-best-practice-1-do-you-care&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fservice-culture-best-practice-1-do-you-care&title=Service%20Culture%20Tip%20#1:%20Do%20You%20Care?&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fservice-culture-best-practice-1-do-you-care)

#### [Service Culture Tip #1: Do You Care?](https://www.donnellyeffect.com/sparks-blog/service-culture-best-practice-1-do-you-care)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  April 30, 2015

## It is impossible to create a thriving [service culture](https://www.donnellyeffect.com/home/solutions/service-culture) unless the people within the culture are genuinely and authentically...

[Read More](https://www.donnellyeffect.com/sparks-blog/service-culture-best-practice-1-do-you-care)

[![](https://www.donnellyeffect.com/hs-fs/hub/473127/file-2606945641.jpg)](https://www.donnellyeffect.com/sparks-blog/does-organizational-storytelling-replace-abstract-analysis)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fdoes-organizational-storytelling-replace-abstract-analysis&t=Does%20Organizational%20Storytelling%20Replace%20Abstract%20Analysis)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fdoes-organizational-storytelling-replace-abstract-analysis&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fdoes-organizational-storytelling-replace-abstract-analysis&title=Does%20Organizational%20Storytelling%20Replace%20Abstract%20Analysis?%20&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fdoes-organizational-storytelling-replace-abstract-analysis)

#### [Does Organizational Storytelling Replace Abstract Analysis?](https://www.donnellyeffect.com/sparks-blog/does-organizational-storytelling-replace-abstract-analysis)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  March 19, 2015

#### The greatest leaders in the world- religious, corporate, political, familial, educational, etc. capture the hearts and minds...

[Read More](https://www.donnellyeffect.com/sparks-blog/does-organizational-storytelling-replace-abstract-analysis)

[![](https://www.donnellyeffect.com/hs-fs/hub/473127/file-2608553209.jpg)](https://www.donnellyeffect.com/sparks-blog/6-secrets-to-a-winning-employee-onboarding-process)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F6-secrets-to-a-winning-employee-onboarding-process&t=6%20Secrets%20to%20a%20Winning%20Employee%20Onboarding%20Process%20[INFOGRAPHIC])
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F6-secrets-to-a-winning-employee-onboarding-process&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F6-secrets-to-a-winning-employee-onboarding-process&title=6%20Secrets%20to%20a%20Winning%20Employee%20Onboarding%20Process%20[INFOGRAPHIC]&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F6-secrets-to-a-winning-employee-onboarding-process)

#### [6 Secrets to a Winning Employee Onboarding Process \[INFOGRAPHIC\]](https://www.donnellyeffect.com/sparks-blog/6-secrets-to-a-winning-employee-onboarding-process)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  March 16, 2015

## Does your organization know the secrets to executing an effective employee onboarding program?

Whether you are creating a new...

[Read More](https://www.donnellyeffect.com/sparks-blog/6-secrets-to-a-winning-employee-onboarding-process)

[![](https://www.donnellyeffect.com/hs-fs/hub/473127/file-2601881082.jpg)](https://www.donnellyeffect.com/sparks-blog/narrative-leadership-the-magic-of-organizational-storytelling)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnarrative-leadership-the-magic-of-organizational-storytelling&t=Narrative%20Leadership:%20The%20Magic%20of%20Organizational%20Storytelling)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnarrative-leadership-the-magic-of-organizational-storytelling&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnarrative-leadership-the-magic-of-organizational-storytelling&title=Narrative%20Leadership:%20The%20Magic%20of%20Organizational%20Storytelling&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fnarrative-leadership-the-magic-of-organizational-storytelling)

#### [Narrative Leadership: The Magic of Organizational Storytelling](https://www.donnellyeffect.com/sparks-blog/narrative-leadership-the-magic-of-organizational-storytelling)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  March 12, 2015

#### Walt Disney- perhaps the greatest storyteller of all time- has entertained millions of people of all ages throughout the...

[Read More](https://www.donnellyeffect.com/sparks-blog/narrative-leadership-the-magic-of-organizational-storytelling)

[![](https://www.donnellyeffect.com/hs-fs/hub/473127/file-2592446402.jpg)](https://www.donnellyeffect.com/sparks-blog/3-tactics-you-likely-arent-using-in-your-new-employee-orientation)

- [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-tactics-you-likely-arent-using-in-your-new-employee-orientation&t=3%20Tactics%20You%20(Likely)%20Aren't%20Using%20In%20Your%20New%20Employee%20Orientation)
- [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-tactics-you-likely-arent-using-in-your-new-employee-orientation&text=:%20)
- [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-tactics-you-likely-arent-using-in-your-new-employee-orientation&title=3%20Tactics%20You%20(Likely)%20Aren't%20Using%20In%20Your%20New%20Employee%20Orientation&summary=)
- [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-tactics-you-likely-arent-using-in-your-new-employee-orientation)

#### [3 Tactics You (Likely) Aren't Using In Your New Employee Orientation](https://www.donnellyeffect.com/sparks-blog/3-tactics-you-likely-arent-using-in-your-new-employee-orientation)

[Donnelly Effect](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect) |  March 10, 2015

#### The goal of a new employee orientation program is to welcome your new-hires in a manner that makes them not only convinced...

[Read More](https://www.donnellyeffect.com/sparks-blog/3-tactics-you-likely-arent-using-in-your-new-employee-orientation)

- <https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect/page/0>
- [1](https://www.donnellyeffect.com/sparks-blog)
- [2](https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect/page/2)
- <https://www.donnellyeffect.com/sparks-blog/author/donnelly-effect/page/2>

### Posts by Topic

- [Leadership (86)](https://www.donnellyeffect.com/sparks-blog/topic/leadership)
- [Customer Service (83)](https://www.donnellyeffect.com/sparks-blog/topic/customer-service)
- [Disney Service (79)](https://www.donnellyeffect.com/sparks-blog/topic/disney-service)
- [Effective Leadership (73)](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership)
- [Employee Experience (68)](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience)

### Unlock the Magic!

![Unlock the Magic_3D book image L-3](https://www.donnellyeffect.com/hs-fs/hubfs/Unlock%20the%20Magic_3D%20book%20image%20L-3.png?width=200&name=Unlock%20the%20Magic_3D%20book%20image%20L-3.png "Unlock the Magic_3D book image L-3")

[Buy Now!](https://www.lulu.com/shop/michael-j-donnelly/unlock-the-magic-50-key-strategies-to-unlock-the-magic-in-your-organization-from-my-years-as-a-leader-at-the-walt-disney-company/ebook/product-1p72vqgv.html?hsCtaTracking=8ceba83f-c058-4571-94c1-04f6bbea79a8%7C59ac7eef-e766-4b0d-8f0b-5bdbaeb25740&page=1&pageSize=4)

### Donnelly Effect In Action

 

### Recent Articles

### Popular Articles

![Donnelly Group_Logo-2](https://www.donnellyeffect.com/hs-fs/hubfs/Donnelly%20Group_Logo-2.png?width=200&height=71&name=Donnelly%20Group_Logo-2.png "Donnelly Group_Logo-2")

Creating customer loyalty by preparing people to work happy.

- Annapolis, MD
- [(410) 212-4471](http://#)
- [mike@donnellyeffect.com](mailto:mike@donnellyeffect.com)

- [Twitter](https://twitter.com/DonnellyEffect)
- [Linkedin](https://www.linkedin.com/company/donnelly-effect/)

#### Explore

- [What We Do](https://www.donnellyeffect.com/about-us-what-we-do)
- [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve)
- [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs)
- [Training Types](https://www.donnellyeffect.com/training-types)
- [Training Topics](https://www.donnellyeffect.com/training-topics)
- [Speaking](https://www.donnellyeffect.com/keynote-speaking)

#### About Us

Applying decades of Disney professional development & leadership experience, we help destination locations create customer loyalty by preparing their people to WORK HAPPY.

#### Recent SPARKS! Blog Posts

© Copyright 2022 | All Rights Reserved | The Donnelly Group