SPARKS! Blog

Donnelly Effect delivers 17 in '17: 17 actionable SPARKS to ignite your team for better leadership, customer and employee expe...

While December is a time for reflection, January is a time for ACTION. Like many of you, I’m reflecting on the amazing people...

Training and devlopment of your people is vitally important to your organization's success.  

Your people are your greatest...

At Disney it's “Have a magical day!”

At Chick-Fil-A it’s, “My pleasure!”

If it's done well, scripting your employees can be a...