SPARKS! Blog

SPARKS Blog Image-1

SPARKS! Blog

Get inspiration and ideas delivered right to your inbox!

Cultural Property Protection and the Customer Experience: Can They Coexist?

Mike Donnelly | February 2, 2023

Recently, I attended the Smithsonian's National Conference on Cultural Property Protection.

The Smithsonian dedicates an...

It’s Time to Put a “Laser-Focus” On Your Company Mission

Mike Donnelly | January 25, 2023

Why organizations with well-defined missions achieve better results.

To connect with your customers, you need a mission and a...

Writing a Heartfelt Holiday Toast? Here’s My Toast to You This Holiday Season

Mike Donnelly | December 9, 2022

A message for you and tips for writing a holiday party toast that’s as festive as the halls you’ve decked!

The Christmas season...

The Preboarding New Hire Welcome Letter You Should Add to Your Orientation Program (Template)

Mike Donnelly | October 13, 2022

Your latest candidate signed your offer letter and agreed to a start date—congrats! Now what?

The period between accepting an...

Big Transformations Require Big Investments in the Fundamentals

Mike Donnelly | August 31, 2022

We often talk about our front-line workers and C-suite leaders, but how are we protecting our middle managers?

We ask a lot of...

[PRESS RELEASE] Introducing a Subscription-Based Service Focused on Improving Customer Service Worldwide

Mike Donnelly | July 11, 2022

Post-covid customer service another casualty of the global pandemic.

ANNAPOLIS, MD. July 11, 2022 – Today the Donnelly Group...

We’re Launching a YOU-Focused Subscription Service!

Mike Donnelly | June 30, 2022

Hyper-Personalized Learning Services are the Key to Inspired Customer Experiences: We’re Launching a YOU-Focused Subscription...

Goodbye Performance Reviews, Hello Continuous Coaching Conversations

Mike Donnelly | May 4, 2022

Almost every leader HATES doing annual reviews. There, I said it.

 

Way back when, companies built performance reviews...

Your 2022 Leadership Checklist: A Roadmap to Stimulate Success in the New Year

Mike Donnelly | February 2, 2022

It’s February 2022. Let’s start thinking about Christmas—seriously.

 

Many of us, the new year marks an opportunity for a fresh...

This Is the Message We’re Taking With Us In 2022...We Hope You Do, Too

Mike Donnelly | December 21, 2021

Do you hear it? The hum? The rumbling of an underground movement?

 

There is a swell underfoot. It’s a swell of eager employees...

Unlock the Magic!

Unlock the Magic_3D book image L-3

Donnelly Effect In Action

 

Recent Articles

Popular Articles