Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.
Creating a culture of happiness reinforces a culture of service on any good day, but what happens when things get TOUGH?
Few would say that overhauling your guest arrival procedure, or navigating a sudden departmental restructuring is joyous. In fact, these things can be troublesome and confusing to your front-line staff. Consider this, in times of difficulty, happiness is magnified – or, more easily noticed, amplified, and appreciated. Why? Because happiness contrasts with difficulty and distracts from the misery.
Happiness is a choice, even in difficulty.
You can choose happiness in your organization regardless of tough times. Actually, we really hope you DO choose this route. Promoting happiness at work is key when times are good, but it’s arguably even more important in times of trouble....