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4 Bottom Line Reasons to Improve Your New Employee Orientation

Donnelly Effect | March 4, 2015

Have you considered how implementing a more effective New Employee Orientation program could improve your bottom line?


New Employee Orientation: A Key Element of Employee Onboarding

Donnelly Effect | February 24, 2015


What is New Employee Orientation? 

5,148,000 people were hired across the US in December 2014.  What’s more important is...

How Do You Find Employees With Great Customer Service Skills?

Donnelly Effect | February 18, 2015
We’re often asked, "How do I find employees with great customer service skills?"    

This is an excellent question- and...

Insight Into 4 "Secrets" Of The Magical Disney Guest Experience

Donnelly Effect | January 29, 2015

Fast Company recently published an article from former Disney Executive Lee Cockerell, Former Executive Shares The Secrets...

Does Your Employee Scripting Boost Customer Experience?

Donnelly Effect | January 26, 2015

At Disney it's “Have a magical day!”

At Chick-Fil-A it’s, “My pleasure!”

If it's done well, scripting your employees can be...

New Employee Orientation: Are You Too Square?

Donnelly Effect | January 19, 2015
Seating arrangements matter- at social events, staff meetings and yes, new employee orientation.

The next time you are...

3 Ideas to Strengthen Service Culture + [Culture Assessment]

Donnelly Effect | January 12, 2015

“What can we do to strengthen our service culture?”

This is a question we're often asked by leaders who are striving to...

Change Management Communication: The 5 Essential C's

Donnelly Effect | November 20, 2014

Executing a strong communication strategy is essential for successful change management.

An effective communication...

“Molding” Your New Hires With Effective New Employee Orientation

Donnelly Effect | July 21, 2014


To make candles, hot wax is poured into molds and left to dry and set into desired...

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