What is a ROLE 360?  

ROLE 360 is a best practice during the new employee onboarding process where new employees are...

NEW HIRE ORIENTATION TOOLKIT

Having designed new employee onboarding and new hire orientation programs for clients across...

The U.S. Constitution is a timeless culture-shaping guiding light for our nation.  Do you have a similar guiding light...

Kermit the Frog hanging out in his theater-what message does this backstage area send?

“Our people are our most valuable...

It is impossible to create a thriving service culture unless the people within the culture are genuinely and authentically...

"How can I create a culture of service in my organization?"

When working with clients intent on improving customer loyalty,...

"Customer service" is the ultimate buzzword. 

It conjures up various meanings in the minds of consumers, employees, board...

You see the value and benefit of world-class new employee orientation and onboarding for your organization. You know the...

The greatest leaders in the world- religious, corporate, political, familial, educational, etc. capture the hearts and...