--- title: SPARKS! Blog | Donnelly Effect | Employee Experience (6) description: Employee Experience | Applying decades of Disney professional development & leadership experience, we help destination locations create CUSTOMER LOYALTY by preparing their people to WORK HAPPY. (6) --- [![Donnelly-Group\_Logo](https://www.donnellyeffect.com/hubfs/Donnelly-Group_Logo.png "Donnelly-Group_Logo")](https://www.donnellyeffect.com) [(410) 212-4471](tel:4102124471) - [LinkedIn](https://www.linkedin.com/company/donnelly-effect/) - [Twitter](https://twitter.com/donnellyeffect) - About - [About Us](https://www.donnellyeffect.com/about-us) - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Our Executive Team](https://www.donnellyeffect.com/our-executive-team) - [Our Story](https://www.donnellyeffect.com/about-our-story) - Training - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Kickstart](https://www.donnellyeffect.com/signature-service-programs-kickstart) - [Impact](https://www.donnellyeffect.com/signature-service-programs-impact) - [Ignite](https://www.donnellyeffect.com/signature-service-programs-ignite) - [Training Types](https://www.donnellyeffect.com/training-types) - [Executive Leadership](https://www.donnellyeffect.com/training-types-executive-leadership-development-workshops) - [Managers & Supervisors](https://www.donnellyeffect.com/training-types-manager-supervisor-training-workshops) - [Front-Line Employees](https://www.donnellyeffect.com/training-types-front-line-employee-development-training) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Customer Service](https://www.donnellyeffect.com/customer-service-training) - [Leadership](https://www.donnellyeffect.com/leadership-training) - [People Management](https://www.donnellyeffect.com/people-management-training) - [Service Culture](https://www.donnellyeffect.com/service-culture-training) - [Talent Selection & Hiring](https://www.donnellyeffect.com/talent-selection-hiring-training) - [Employee Onboarding](https://www.donnellyeffect.com/employee-onboarding-training) - [Training Delivery Methods](https://www.donnellyeffect.com/training-delivery-methods) - [Keynote Speaking](https://www.donnellyeffect.com/keynote-speaking) - Resources - [SPARKS! 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CAREER EMPLOYEES: GUESTS DON'T CARE \[VIDEO\]](https://www.donnellyeffect.com/sparks-blog/contract-vs-career-employees-guests-dont-care-video) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | August 19, 2019 ##### When it comes to who is serving them, your guests don’t know (and frankly, don’t care) whether that person is a contract... [Read More](https://www.donnellyeffect.com/sparks-blog/contract-vs-career-employees-guests-dont-care-video) [![](https://www.donnellyeffect.com/hubfs/Segmentation-2.jpg)](https://www.donnellyeffect.com/sparks-blog/shaping-guest-experiences-your-best-employees-are-your-greatest-asset) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fshaping-guest-experiences-your-best-employees-are-your-greatest-asset&t=Shaping%20Guest%20Experiences:%20Your%20Best%20Employees%20Are%20Your%20Greatest%20Asset) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fshaping-guest-experiences-your-best-employees-are-your-greatest-asset&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fshaping-guest-experiences-your-best-employees-are-your-greatest-asset&title=Shaping%20Guest%20Experiences:%20Your%20Best%20Employees%20Are%20Your%20Greatest%20Asset&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fshaping-guest-experiences-your-best-employees-are-your-greatest-asset) #### [Shaping Guest Experiences: Your Best Employees Are Your Greatest Asset](https://www.donnellyeffect.com/sparks-blog/shaping-guest-experiences-your-best-employees-are-your-greatest-asset) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | June 26, 2019 ##### Customer expectations are continuing to rise. When bombarded with countless businesses and brands all fighting for their... [Read More](https://www.donnellyeffect.com/sparks-blog/shaping-guest-experiences-your-best-employees-are-your-greatest-asset) [![](https://www.donnellyeffect.com/hubfs/waiting%20in%20long%20line.jpg)](https://www.donnellyeffect.com/sparks-blog/the-art-of-efficient-pos-transactions) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-art-of-efficient-pos-transactions&t=Spark%20Customer%20Loyalty%20in%20Seconds:%20The%20Art%20of%20Efficient%20POS%20Transactions) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-art-of-efficient-pos-transactions&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-art-of-efficient-pos-transactions&title=Spark%20Customer%20Loyalty%20in%20Seconds:%20The%20Art%20of%20Efficient%20POS%20Transactions&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-art-of-efficient-pos-transactions) #### [Spark Customer Loyalty in Seconds: The Art of Efficient POS Transactions](https://www.donnellyeffect.com/sparks-blog/the-art-of-efficient-pos-transactions) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | June 4, 2019 ##### Modern day point of sale (POS) transactions take too long. Long gone are the days where you can walk into a store, pay for a... [Read More](https://www.donnellyeffect.com/sparks-blog/the-art-of-efficient-pos-transactions) [![](https://www.donnellyeffect.com/hubfs/Disney%20welcome.jpg)](https://www.donnellyeffect.com/sparks-blog/happiness-is-an-everyday-choice) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappiness-is-an-everyday-choice&t=#WORK%20HAPPY%20SERIES:%20Happiness%20is%20an%20Every%20Day%20Choice) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappiness-is-an-everyday-choice&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappiness-is-an-everyday-choice&title=#WORK%20HAPPY%20SERIES:%20Happiness%20is%20an%20Every%20Day%20Choice&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappiness-is-an-everyday-choice) #### [#WORK HAPPY SERIES: Happiness is an Every Day Choice](https://www.donnellyeffect.com/sparks-blog/happiness-is-an-everyday-choice) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | May 16, 2019 ###### *Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.* [Read More](https://www.donnellyeffect.com/sparks-blog/happiness-is-an-everyday-choice) [![](https://www.donnellyeffect.com/hubfs/Stress-1.jpg)](https://www.donnellyeffect.com/sparks-blog/harness-anger-to-work-happy) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fharness-anger-to-work-happy&t=#WORK%20HAPPY%20SERIES:%20HARNESSING%20ANGER%20TO%20WORK%20HAPPY) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fharness-anger-to-work-happy&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fharness-anger-to-work-happy&title=#WORK%20HAPPY%20SERIES:%20HARNESSING%20ANGER%20TO%20WORK%20HAPPY&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fharness-anger-to-work-happy) #### [#WORK HAPPY SERIES: HARNESSING ANGER TO WORK HAPPY](https://www.donnellyeffect.com/sparks-blog/harness-anger-to-work-happy) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | March 26, 2019 ###### *Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.* [Read More](https://www.donnellyeffect.com/sparks-blog/harness-anger-to-work-happy) [![](https://www.donnellyeffect.com/hubfs/e90b425d-4bd3-4efa-b579-add01544ab57.jpg)](https://www.donnellyeffect.com/sparks-blog/can-you-train-for-genuine-happiness) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcan-you-train-for-genuine-happiness&t=#WorkHappy%20Series:%20Can%20You%20Train%20for%20Genuine%20Happiness?) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcan-you-train-for-genuine-happiness&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcan-you-train-for-genuine-happiness&title=#WorkHappy%20Series:%20Can%20You%20Train%20for%20Genuine%20Happiness?&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fcan-you-train-for-genuine-happiness) #### [#WorkHappy Series: Can You Train for Genuine Happiness?](https://www.donnellyeffect.com/sparks-blog/can-you-train-for-genuine-happiness) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | March 1, 2019 ###### *Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.* [Read More](https://www.donnellyeffect.com/sparks-blog/can-you-train-for-genuine-happiness) [![](https://www.donnellyeffect.com/hubfs/happy%20at%20work.jpg)](https://www.donnellyeffect.com/sparks-blog/work-happy-series-can-happiness-minimize-difficulty) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-can-happiness-minimize-difficulty&t=#WorkHappy%20Series:%20Can%20Happiness%20Minimize%20Difficulty?) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-can-happiness-minimize-difficulty&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-can-happiness-minimize-difficulty&title=#WorkHappy%20Series:%20Can%20Happiness%20Minimize%20Difficulty?&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-can-happiness-minimize-difficulty) #### [#WorkHappy Series: Can Happiness Minimize Difficulty?](https://www.donnellyeffect.com/sparks-blog/work-happy-series-can-happiness-minimize-difficulty) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | January 22, 2019 ###### ***Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.*** [Read More](https://www.donnellyeffect.com/sparks-blog/work-happy-series-can-happiness-minimize-difficulty) [![](https://www.donnellyeffect.com/hubfs/Buy%202%20pay%20for%202.jpg)](https://www.donnellyeffect.com/sparks-blog/work-happy-series-get-serious-about-humor-in-business) - 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[Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-happiness-purposely-inspired&t=#WorkHappy%20Series:%20Happiness%20Purposely%20Inspired) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-happiness-purposely-inspired&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-happiness-purposely-inspired&title=#WorkHappy%20Series:%20Happiness%20Purposely%20Inspired&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwork-happy-series-happiness-purposely-inspired) #### [#WorkHappy Series: Happiness Purposely Inspired](https://www.donnellyeffect.com/sparks-blog/work-happy-series-happiness-purposely-inspired) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | November 20, 2018 ###### ***Donnelly Effect delivers actionable SPARKS to #WorkHappy, using HAPPINESS BY DESIGN to shape and reinforce a culture of service.*** [Read More](https://www.donnellyeffect.com/sparks-blog/work-happy-series-happiness-purposely-inspired) - 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