--- title: SPARKS! Blog | Donnelly Effect | Employee Experience (4) description: Employee Experience | Applying decades of Disney professional development & leadership experience, we help destination locations create CUSTOMER LOYALTY by preparing their people to WORK HAPPY. (4) --- [![Donnelly-Group\_Logo](https://www.donnellyeffect.com/hubfs/Donnelly-Group_Logo.png "Donnelly-Group_Logo")](https://www.donnellyeffect.com) [(410) 212-4471](tel:4102124471) - [LinkedIn](https://www.linkedin.com/company/donnelly-effect/) - [Twitter](https://twitter.com/donnellyeffect) - About - [About Us](https://www.donnellyeffect.com/about-us) - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Our Executive Team](https://www.donnellyeffect.com/our-executive-team) - [Our Story](https://www.donnellyeffect.com/about-our-story) - Training - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Kickstart](https://www.donnellyeffect.com/signature-service-programs-kickstart) - [Impact](https://www.donnellyeffect.com/signature-service-programs-impact) - [Ignite](https://www.donnellyeffect.com/signature-service-programs-ignite) - [Training Types](https://www.donnellyeffect.com/training-types) - [Executive Leadership](https://www.donnellyeffect.com/training-types-executive-leadership-development-workshops) - [Managers & Supervisors](https://www.donnellyeffect.com/training-types-manager-supervisor-training-workshops) - [Front-Line Employees](https://www.donnellyeffect.com/training-types-front-line-employee-development-training) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Customer Service](https://www.donnellyeffect.com/customer-service-training) - [Leadership](https://www.donnellyeffect.com/leadership-training) - [People Management](https://www.donnellyeffect.com/people-management-training) - [Service Culture](https://www.donnellyeffect.com/service-culture-training) - [Talent Selection & Hiring](https://www.donnellyeffect.com/talent-selection-hiring-training) - [Employee Onboarding](https://www.donnellyeffect.com/employee-onboarding-training) - [Training Delivery Methods](https://www.donnellyeffect.com/training-delivery-methods) - [Keynote Speaking](https://www.donnellyeffect.com/keynote-speaking) - Resources - [SPARKS! 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[![](https://www.donnellyeffect.com/hubfs/employee-coaching-conversation.jpeg)](https://www.donnellyeffect.com/sparks-blog/goodbye-performance-reviews-hello-continuous-coaching-conversations) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgoodbye-performance-reviews-hello-continuous-coaching-conversations&t=Goodbye%20Performance%20Reviews,%20Hello%20Continuous%20Coaching%20Conversations) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgoodbye-performance-reviews-hello-continuous-coaching-conversations&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgoodbye-performance-reviews-hello-continuous-coaching-conversations&title=Goodbye%20Performance%20Reviews,%20Hello%20Continuous%20Coaching%20Conversations&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgoodbye-performance-reviews-hello-continuous-coaching-conversations) #### [Goodbye Performance Reviews, Hello Continuous Coaching Conversations](https://www.donnellyeffect.com/sparks-blog/goodbye-performance-reviews-hello-continuous-coaching-conversations) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | May 4, 2022 #### Almost every leader HATES doing annual reviews. There, I said it. #### Way back when, companies built performance reviews... [Read More](https://www.donnellyeffect.com/sparks-blog/goodbye-performance-reviews-hello-continuous-coaching-conversations) [![](https://www.donnellyeffect.com/hubfs/Leadership%20Checklist%203.jpeg)](https://www.donnellyeffect.com/sparks-blog/your-2022-leadership-checklist) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fyour-2022-leadership-checklist&t=Your%202022%20Leadership%20Checklist:%20A%20Roadmap%20to%20Stimulate%20Success%20in%20the%20New%20Year) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fyour-2022-leadership-checklist&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fyour-2022-leadership-checklist&title=Your%202022%20Leadership%20Checklist:%20A%20Roadmap%20to%20Stimulate%20Success%20in%20the%20New%20Year&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fyour-2022-leadership-checklist) #### [Your 2022 Leadership Checklist: A Roadmap to Stimulate Success in the New Year](https://www.donnellyeffect.com/sparks-blog/your-2022-leadership-checklist) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | February 2, 2022 #### It’s February 2022. Let’s start thinking about Christmas—seriously. #### Many of us, the new year marks an opportunity for a fresh... [Read More](https://www.donnellyeffect.com/sparks-blog/your-2022-leadership-checklist) [![](https://www.donnellyeffect.com/hubfs/cni-pho-moving-forward.jpeg)](https://www.donnellyeffect.com/sparks-blog/this-is-the-message-were-taking-into-2022) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthis-is-the-message-were-taking-into-2022&t=This%20Is%20the%20Message%20We’re%20Taking%20With%20Us%20In%202022...We%20Hope%20You%20Do,%20Too) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthis-is-the-message-were-taking-into-2022&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthis-is-the-message-were-taking-into-2022&title=This%20Is%20the%20Message%20We’re%20Taking%20With%20Us%20In%202022...We%20Hope%20You%20Do,%20Too&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthis-is-the-message-were-taking-into-2022) #### [This Is the Message We’re Taking With Us In 2022...We Hope You Do, Too](https://www.donnellyeffect.com/sparks-blog/this-is-the-message-were-taking-into-2022) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | December 21, 2021 #### Do you hear it? The hum? The rumbling of an underground movement? #### There is a swell underfoot. It’s a swell of eager employees... [Read More](https://www.donnellyeffect.com/sparks-blog/this-is-the-message-were-taking-into-2022) [![](https://www.donnellyeffect.com/hubfs/agile-teams-partnership-leadership-bob-galen-1.jpeg)](https://www.donnellyeffect.com/sparks-blog/great-leaders-dont-have-staffing-shortages-because-people-want-to-work-for-great-leaders) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-leaders-dont-have-staffing-shortages-because-people-want-to-work-for-great-leaders&t=Hot%20Take:%20Great%20Leaders%20Don’t%20Have%20Staffing%20Shortages%20Because%20People%20Want%20to%20Work%20for%20Great%20Leaders) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-leaders-dont-have-staffing-shortages-because-people-want-to-work-for-great-leaders&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-leaders-dont-have-staffing-shortages-because-people-want-to-work-for-great-leaders&title=Hot%20Take:%20Great%20Leaders%20Don’t%20Have%20Staffing%20Shortages%20Because%20People%20Want%20to%20Work%20for%20Great%20Leaders&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fgreat-leaders-dont-have-staffing-shortages-because-people-want-to-work-for-great-leaders) #### [Hot Take: Great Leaders Don’t Have Staffing Shortages Because People Want to Work for Great Leaders](https://www.donnellyeffect.com/sparks-blog/great-leaders-dont-have-staffing-shortages-because-people-want-to-work-for-great-leaders) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | November 10, 2021 #### Staffing shortage? Now’s the time to step up leaders. #### There’s lots of retroactive recruiting going on these days. Many stores... [Read More](https://www.donnellyeffect.com/sparks-blog/great-leaders-dont-have-staffing-shortages-because-people-want-to-work-for-great-leaders) [![](https://www.donnellyeffect.com/hubfs/3%20Ways%20to%20Honor%20Your%20Employees%20During%20National%20Customer%20Service%20Week_Donnelly%20Group.png)](https://www.donnellyeffect.com/sparks-blog/3-ways-to-honor-your-employees-during-national-customer-service-week) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-ways-to-honor-your-employees-during-national-customer-service-week&t=3%20Ways%20to%20Honor%20Your%20Employees%20During%20National%20Customer%20Service%20Week) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-ways-to-honor-your-employees-during-national-customer-service-week&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-ways-to-honor-your-employees-during-national-customer-service-week&title=3%20Ways%20to%20Honor%20Your%20Employees%20During%20National%20Customer%20Service%20Week&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2F3-ways-to-honor-your-employees-during-national-customer-service-week) #### [3 Ways to Honor Your Employees During National Customer Service Week](https://www.donnellyeffect.com/sparks-blog/3-ways-to-honor-your-employees-during-national-customer-service-week) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | September 28, 2021 #### Have you heard? National Customer Service Week is October 4, 2021. Established in 1984, the week was a way to raise awareness... [Read More](https://www.donnellyeffect.com/sparks-blog/3-ways-to-honor-your-employees-during-national-customer-service-week) [![](https://www.donnellyeffect.com/hubfs/AdobeStock_251589821.jpeg)](https://www.donnellyeffect.com/sparks-blog/why-is-my-job-important-key-messages-to-facilitating-an-inspired-neo) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-is-my-job-important-key-messages-to-facilitating-an-inspired-neo&t=“Why%20is%20My%20Job%20Important?”%20Key%20Messages%20to%20Facilitating%20an%20Inspired%20NEO) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-is-my-job-important-key-messages-to-facilitating-an-inspired-neo&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-is-my-job-important-key-messages-to-facilitating-an-inspired-neo&title=“Why%20is%20My%20Job%20Important?”%20Key%20Messages%20to%20Facilitating%20an%20Inspired%20NEO&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fwhy-is-my-job-important-key-messages-to-facilitating-an-inspired-neo) #### [“Why is My Job Important?” Key Messages to Facilitating an Inspired NEO](https://www.donnellyeffect.com/sparks-blog/why-is-my-job-important-key-messages-to-facilitating-an-inspired-neo) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | September 9, 2021 #### When planning a new employee orientation, it’s easy to get lost in the logistics – the employee passwords, the departmental... [Read More](https://www.donnellyeffect.com/sparks-blog/why-is-my-job-important-key-messages-to-facilitating-an-inspired-neo) [![](https://www.donnellyeffect.com/hubfs/AdobeStock_114025724.jpeg)](https://www.donnellyeffect.com/sparks-blog/the-key-to-helping-your-employees-create-memorable-interactions) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-key-to-helping-your-employees-create-memorable-interactions&t=Key%20Messages%20&%20Service%20Scripts:%20The%20Key%20to%20Helping%20Your%20Employees%20Create%20Memorable%20Interactions) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-key-to-helping-your-employees-create-memorable-interactions&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-key-to-helping-your-employees-create-memorable-interactions&title=Key%20Messages%20&%20Service%20Scripts:%20The%20Key%20to%20Helping%20Your%20Employees%20Create%20Memorable%20Interactions&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fthe-key-to-helping-your-employees-create-memorable-interactions) #### [Key Messages & Service Scripts: The Key to Helping Your Employees Create Memorable Interactions](https://www.donnellyeffect.com/sparks-blog/the-key-to-helping-your-employees-create-memorable-interactions) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | July 8, 2021 #### Seven repetitions. Our brains only need to hear something seven times to remember it long-term. #### So, when it comes to... [Read More](https://www.donnellyeffect.com/sparks-blog/the-key-to-helping-your-employees-create-memorable-interactions) [![](https://www.donnellyeffect.com/hubfs/Leadership%20Accountability.jpg)](https://www.donnellyeffect.com/sparks-blog/a-leaders-role-in-creating-a-culture-of-accountability) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-leaders-role-in-creating-a-culture-of-accountability&t=A%20Leader’s%20Role%20in%20Creating%20a%20Culture%20of%20Accountability) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-leaders-role-in-creating-a-culture-of-accountability&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-leaders-role-in-creating-a-culture-of-accountability&title=A%20Leader’s%20Role%20in%20Creating%20a%20Culture%20of%20Accountability&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fa-leaders-role-in-creating-a-culture-of-accountability) #### [A Leader’s Role in Creating a Culture of Accountability](https://www.donnellyeffect.com/sparks-blog/a-leaders-role-in-creating-a-culture-of-accountability) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | January 28, 2021 #### When leaders visualize their dream team, they envision an employee who takes control of their situation, a team that has pride... [Read More](https://www.donnellyeffect.com/sparks-blog/a-leaders-role-in-creating-a-culture-of-accountability) [![](https://www.donnellyeffect.com/hubfs/Holiday%20Card%20Donnelly%20Effect.jpg)](https://www.donnellyeffect.com/sparks-blog/happy-holidays) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappy-holidays&t=Happy%20Holidays!) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappy-holidays&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappy-holidays&title=Happy%20Holidays!&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Fhappy-holidays) #### [Happy Holidays!](https://www.donnellyeffect.com/sparks-blog/happy-holidays) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | December 22, 2020 #### Wishing you a joyful holiday season & a Happy New Year! [Read More](https://www.donnellyeffect.com/sparks-blog/happy-holidays) [![](https://www.donnellyeffect.com/hubfs/Employee%20Connection.jpg)](https://www.donnellyeffect.com/sparks-blog/transform-employee-onboarding-from-a-process-to-an-experience) - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ftransform-employee-onboarding-from-a-process-to-an-experience&t=Transform%20Employee%20Onboarding%20from%20a%20Process%20to%20an%20Experience) - [Twitter](https://twitter.com/intent/tweet?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ftransform-employee-onboarding-from-a-process-to-an-experience&text=:%20) - [Linkedin](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ftransform-employee-onboarding-from-a-process-to-an-experience&title=Transform%20Employee%20Onboarding%20from%20a%20Process%20to%20an%20Experience&summary=) - [googleplus](https://plus.google.com/share?url=https%3A%2F%2Fwww.donnellyeffect.com%2Fsparks-blog%2Ftransform-employee-onboarding-from-a-process-to-an-experience) #### [Transform Employee Onboarding from a Process to an Experience](https://www.donnellyeffect.com/sparks-blog/transform-employee-onboarding-from-a-process-to-an-experience) [Mike Donnelly](https://www.donnellyeffect.com/sparks-blog/author/mike-donnelly) | December 16, 2020 #### Establishing higher level engagement during new employee onboarding requires authentic connection. Here’s how to create it. ##### ... [Read More](https://www.donnellyeffect.com/sparks-blog/transform-employee-onboarding-from-a-process-to-an-experience) - - [2](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience/page/2) - [3](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience/page/3) - [4](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience/page/4) - [5](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience/page/5) - [6](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience/page/6) - ### Posts by Topic - [Leadership (87)](https://www.donnellyeffect.com/sparks-blog/topic/leadership) - [Customer Service (84)](https://www.donnellyeffect.com/sparks-blog/topic/customer-service) - [Disney Service (80)](https://www.donnellyeffect.com/sparks-blog/topic/disney-service) - [Effective Leadership (74)](https://www.donnellyeffect.com/sparks-blog/topic/effective-leadership) - [Employee Experience (69)](https://www.donnellyeffect.com/sparks-blog/topic/employee-experience) ### Unlock the Magic! ![Unlock the Magic\_3D book image L-3](https://www.donnellyeffect.com/hs-fs/hubfs/Unlock%20the%20Magic_3D%20book%20image%20L-3.png?width=200&name=Unlock%20the%20Magic_3D%20book%20image%20L-3.png "Unlock the Magic_3D book image L-3") [Buy Now!](https://www.lulu.com/shop/michael-j-donnelly/unlock-the-magic-50-key-strategies-to-unlock-the-magic-in-your-organization-from-my-years-as-a-leader-at-the-walt-disney-company/ebook/product-1p72vqgv.html?hsCtaTracking=8ceba83f-c058-4571-94c1-04f6bbea79a8%7C59ac7eef-e766-4b0d-8f0b-5bdbaeb25740&page=1&pageSize=4) ### Donnelly Effect In Action   ### Recent Articles ### Popular Articles ![Donnelly Group\_Logo-2](https://www.donnellyeffect.com/hs-fs/hubfs/Donnelly%20Group_Logo-2.png?width=200&height=71&name=Donnelly%20Group_Logo-2.png "Donnelly Group_Logo-2") Creating customer loyalty by preparing people to work happy. - Annapolis, MD - [(410) 212-4471](http://#) - [mike@donnellyeffect.com](mailto:mike@donnellyeffect.com) - [Twitter](https://twitter.com/DonnellyEffect) - [Linkedin](https://www.linkedin.com/company/donnelly-effect/) #### Explore - [What We Do](https://www.donnellyeffect.com/about-us-what-we-do) - [Who We Serve](https://www.donnellyeffect.com/about-us-who-we-serve) - [Signature Service Programs](https://www.donnellyeffect.com/signature-service-programs) - [Training Types](https://www.donnellyeffect.com/training-types) - [Training Topics](https://www.donnellyeffect.com/training-topics) - [Speaking](https://www.donnellyeffect.com/keynote-speaking) #### About Us Applying decades of Disney professional development & leadership experience, we help destination locations create customer loyalty by preparing their people to WORK HAPPY. #### Recent SPARKS! 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